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Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.auraknitting.com ("Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which sites or search terms referred you to the Site, and information about your interaction with the Site. We call this automatically collected information "Device Information".
We collect device data using the following technologies:
- "Cookies" are data files that are stored on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit https://auraknitting.com/cookie-policy.
- "Log files" track actions that occur on the website and collect information including your IP address, browser type, ISP, referring/exit pages and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the website.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as "Order Information".
TEXT MARKETING AND NOTIFICATIONS:
We use a text messaging platform subject to the following terms. By signing up for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number at checkout and initializing your purchase, ordering through our subscription form or keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition of any purchase.
To unsubscribe from receiving text marketing messages and notifications, please reply STOP to all mobile messages sent from us or use the unsubscribe link provided to you in any of our communications. You understand and agree that alternative methods of rejection, such as the use of alternative words or requests, will not be considered as a reasonable method of rejection. You may have to pay for messages and data.
For any questions, send "HELP" to the number from which you received the message. You can also contact us for more information. To unsubscribe, follow the procedures above.
HOW DO WE USE YOUR PERSONAL DATA?
We use the order information we collect generally to fulfill all orders placed through the Site (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). In addition, we use this order information to:
- Communicate with you;
- Check our orders for potential risk or fraud; and
- In accordance with the preferences you have shared with us, we provide you with information or advertisements related to our products or services.
We use the device information we collect to help check for potential risks and fraud (in particular, your IP address) and to generally improve and optimize our site (for example, by creating analytics about how our customers browse and interact with the site and to evaluate the success of our marketing and advertising campaigns).
SHARING OF YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information as described above. For example, we use a CMS to operate our online store. We also use Google Analytics to help us understand how our customers use the website - you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to ensure compliance with applicable laws and regulations, totargeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of [12+].
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@auraknitting.com.